Delivering fast and accurate information to the on-scene responders, Middlesex County’s 911 operators stand ready to gather information and provide a professional and calm voice during stressful and chaotic situations.
The Middlesex County Emergency Communications Center is staffed 24 hours a day, 365 days a year.
Each 911 operator undergoes rigorous training to achieve certification and engage in a variety of professional development training on a continuous basis to maintain certifications in:
- Emergency Medical Dispatch
- Communications Officer Basic Academy
- Fire Communications
- Crisis intervention
- Virginia Criminal Information Network/National Crime Information Center
- Incident Command Systems
- The National Incident Management System
- Cardio-pulmonary Resuscitation (CPR)